A: All of our children's vitamin products are safe for children who are:
1. Over the age of 2.
2. Are able to drink from a sippy-type cup, regular cup or bottle (but not a baby nursing bottle).
A: We currently only ship within the USA.
A: Yes. All prices displayed on the website are in US dollars.
A: Volo Vitamins Online Store accepts Visa, MasterCard, American Express, Discover and Paypal.
A: Volo Vitamins Online Store has taken every possible precaution to ensure that your credit card information is handled in the most secure manner possible. We encrypt credit card data during all aspects of the transaction to protect our customers.
A: No. We are only able to accept one credit card per purchase.
A: Volo Vitamins Online Store aims to ensure you are completely satisfied with your purchase. In the event that your order is incorrect, damaged, defective, or simply not to your satisfaction, please contact our Customer Service by phone at 855-865-6866 or by email at:firstname.lastname@example.org
To expedite your service: please have (or include) your order number when placing your call (or sending your e-mail).
All items being returned will be inspected by Volo Vitamins prior to a refund being issued. Please note that missing or damaged products could delay the processing of your refund.
All refunds will be processed back to the credit card used to make the purchase.
Volo Vitamins reserves the right to charge a restocking fee for items that are returned due to customer error.
A: Orders that have been packed and shipped cannot be cancelled.
A: The responsibility of shipping charges is based on circumstances and must be assessed by the Customer Service Representative. Volo Vitamins reserves the right to charge for return shipping.
A: Once we have received and processed your return, you will be contacted and informed of the credit card refund.
A: No. Volo Vitamins Online Store will not share any customer information with any third parties.
A: A cookie is a small text file that assigns a unique identifier to your computer. It is created by our server and stored on your hard drive. The cookie allows the items you put in your shopping cart to be retrieved when you are ready to purchase.
A: No. A cookie can only be read by the web server who originally set it. The cookie from Volo Vitamins Online Store will recognize you, and that information will be contained in the cookie, however, details of your web usage is not available to us.
A: Most browsers can be set individually to your preferences. You can set your browser to inform you when a web site asks to place a cookie and have the option of refusing the cookie. View your browsers help sections for more information.